We offer skilled and efficient service. Our trained personnel deliver prompt services to you. We are extending our services to all of our customers in the following ways:

•  Consultancy

We will provide technical support by understanding your requirements and analyze the loads with respect to the site conditions; accordingly we will recommend, educate- about the usage and applications about a product within the allocated budget.

•  Under guarantee

We are providing services to our products on-site to an “n” number of times without claiming any charges. A stand-by will also be provided during major breakdowns. Since all our engineers are reachable on mobile, working on-field, calls will be responded within 4 hours downtime.

•  Post guarantee 

We also provide our services even after expiry of the guarantee; our skilled and qualified service staff will attend any number of calls, undertake and solve the problems to your utmost satisfactory level. We undertake post-guarantee service under two basis. They are:

a) Annual Maintenance Contract - (AMC)- services which ensures the customer, to have  trouble-free operations to support their regular schedule without any interruption. We  provide services in various areas to enhance the product life under the AMC period which  covers:

•  To bring the product under manufacturers' direct control.
•  To undertake preventive / routine maintenance to safeguard the equipments.
•  To improve reliability of the product.
•  To provide stand-by if required during a major break-down.
•  To provide replacement during the guarantee period.
•  To replace the spares at free of cost.
•  To support the customer during shifting.

b) Call Basis

     We will extend services on call basis to those who are under either- the guarantee or the AMC period, with reasonable charges per visit.

•  Installation Support

We also provide you with start-up assistance to help you run and maintain the machines as required. We provide wiring as per customer requirement and satisfaction, also install in the right place. Without disturbing the existing wiring set-up.

•  Site Inspection

Before giving suggestions our engineers will inspect your site conditions with respect to loads and he will recommend the client to choose a suitable model.

•  Maintenance Support

We undertake preventive maintenance once in three months to all our products to minimize the number of breakdowns and enhance the life of products.